At Janitri, we prioritize quality and customer satisfaction. Please review our return and exchange policy if you wish to return or exchange our products.
No Returns
We do not accept returns on all of our products. We have no return policy and conditional replacements.
Replacements
We offer a replacement only in the following cases:
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The product is damaged upon delivery.
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There is a functionality issue within 30 days of purchase.
To request a replacement, please contact our support team with proof of damage or malfunction (such as photos or videos). Our team will review your request and guide you through the process.
1-Year Warranty
Our products come with a 1-year warranty covering internal manufacturing defects.
Please note: The warranty does not cover external or physical damage caused by mishandling, accidents, or unauthorized repairs.
For warranty claims or replacement requests, reach out to our customer support team at [+918147700987]
Order Cancellation Policy
Cancellations are allowed only before the product has been shipped. Once the product is shipped, we are unable to process cancellations.
To cancel an order before shipping, please contact our support team at [support@janitri.in/+918147700987] as soon as possible.
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